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BlackBerry® Bold™

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New Contributor
pcbates
Posts: 9
Registered: ‎09-17-2011
My Device: bold 9000

BOLD 9000 installing all device firmware and software

Is there any way to do this?

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BOLD 9000 installing all device firmware and software

Hi pcbates

 

You can update your BlackBerry software by plugging into your PC and going to www.blackberry.com/update.  This will install the latest version of BlackBerry handheld software available from your provider.

 

Thanks

 

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
pcbates
Posts: 9
Registered: ‎09-17-2011
My Device: bold 9000

Re: BOLD 9000 installing all device firmware and software

NOPE  done that - says no updates available. It will not let me overwrite my current corrupt OS

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: BOLD 9000 installing all device firmware and software

I was unaware you are having problems with your current BlackBerry software. What is the current version of BlackBerry handheld software installed on your device?

 

You could also try reloading the software. I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:


KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...


-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.
New Contributor
pcbates
Posts: 9
Registered: ‎09-17-2011
My Device: bold 9000

Re: BOLD 9000 installing all device firmware and software

Thnaks - will attempt a reload

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