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Tadr84
Posts: 1
Registered: ‎02-10-2011
My Device: Bold 9700
My Carrier: AT & T

BOLD 9700 AND SENT E-MAIL PROBLEMS

Hi,

 

I have a Bold 9700. I have two e-mails configured to my device: my gmail account and a godaddy email account. Whenever I send an email using gmail, either online or from my phone, I get a copy of that sent e-mail on my blackberry shortly thereafter. Furthermore, my gmail "Sent Messages" folder online has all e-mails I send from my phone on there.


However, for some reason I do not get a copy of a sent email from my godaddy email account to my phone. I only get received e-mails. Whenever I send an email online or from my phone under this godaddy, I don't even see this message in the outbox online. How can I remedy this???

 

Please help. Thank you.

 

Tad

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Hall of Famer II
sdgardne
Posts: 47,208
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: BOLD 9700 AND SENT E-MAIL PROBLEMS

Hi and Welcome to the Forums!

 

Different email services have different capabilities, as governed by this KB:

  •  KB05133Email reconciliation features for the BlackBerry Internet Service

 

Good luck!


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