06-11-2013 09:08 PM
I just got an unlocked Bold 9700 and i put brand new sim card in, and everything works except for the texting. when i send a text it says "requested facility not implemented". i can recieve texts though. PLEASE HELP!
06-22-2013 05:16 PM
Hi and Welcome to the Community!
Given that SMS (texting) is strictly a voice-level service, you need to contact your mobile service provider for formal support...SMS has nothing to do with BB-proprietary services.
On the other hand, if you mean some other form of texting (e.g., BBM), then the answer may be different.
Also...a wild guess...was this device truly brand new? Or did you buy it 2nd hand and/or it was possibly previously activated on a BES environment? You can check for a latent IT Policy via this procedure:
If there is a latent IT Policy, it may be what is blocking this service (and others, I'd wager) from functioning properly. You will need to cleanse the BB completely, if this is the case. To start, read the linked (from my auto-sig on this post) article regarding backups...you will need a full backup of all that discusses before proceeding. Then, use this to cleanse your BB:
If you conduct a restore afterwards, DO NOT do a wholesale restore. Rather, restore only those few databases you require (e.g., contacts, calendar, etc.) but especially avoid any that deal with Enterprise or IT Policy...if you restore those, you'll wind up right back at the beginning.
Good luck and let us know!
06-22-2013 06:05 PM - edited 06-22-2013 06:05 PM
It says that the transmitter is broken on the phone
"It"...what, exactly, is "it"???
06-23-2013 09:20 AM