10-24-2011 02:08 AM
my bbm is not working i tried to send a message and it doesnt go out, also when i tried to set up the email its say that the phone cant communicate with the server also the server doesnt respond. PLEASE HELP ME!!!
10-25-2011 12:15 AM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile network provider for formal support and to ensure you have a data plan from them that is adequate to enable the services you desire:
Good luck and let us know!