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They might try to fix it - but a lot of people are saying it is the operating system and not the hard phone. Not sure. Bell offered to look at mine but I don't have a replacement I can use and they were going to charge me $100 for a loaner phone. See what your carrier can do for you....good luck.
I am on my 3 phone since Jan 2012. My first BB. Mine was doing it from the beginning even before the torch light app. Surprisingly RIM still not addressing it. I was told that Curve is less complain. Thinking of switching to Curve.Any comment?
