BlackBerry® Bold™

[majestic876]

I am not getting any led activity or anything but when i listen closely i hear a boot up sound when the battery touches against the wires in the phone...Any suggestions? wud appreciate ur help

[JSanders Resident Expert]

First off, do this:

Leave the device to charge 2-3 hours, and then, still connected to the USB cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage).

If it doesn't boot--try using a wall outlet charger if you are not. If you are connected via USB to the PC, make certain that you have Desktop Manager (or the USB device drivers) installed.

[majestic876]

I am not getting any red light when i plug the wall charger straight into the phone either and i went to bed with a full battery

[JSanders Resident Expert]

And, you followed the suggestion I made above?

[majestic876]

Yea I did so now I have no idea wat else to try and i am in Jamaica so its gonna be hard to get it fixed

[JSanders Resident Expert]

First, I don't know all of the details, and you haven't provided them. There could be a number of solutions for you.

If the device was purchased from your local carrier, withn the past year, you should still be in warranty. Exchange it for a new one.

If not, there are many processes you can attempt yourself.

One: You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:

http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

If JL_Cmder does not work, follow this instructional:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

[majestic876]

thanx for these steps and i truely apreciate it, a friend of mine said that he opened it to change the trackball while i was away so that explains why its not turning on but i dont kno what he did wrong in the process

[JSanders Resident Expert]

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majestic876 wrote:

thanx for these steps and i truely apreciate it, a friend of mine said that he opened it to change the trackball while i was away so that explains why its not turning on but i dont kno what he did wrong in the process

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Yea, you really did forget to add some major information.

So, what else?

[majestic876]

that it dnt kno of any other changes

[majestic876]

with the back off i just realize that there is a flashing yellow light above the camera each time i insert the batter if thats of any help