11-20-2012 03:18 AM
Dear Fellow Users,
I have just started using a BB after 2.5 years of iphone. Its a big improvement. Less messing around stroking the screen.
1st. issue: I cant get it to sync with my outlook. I have a 4 year old acer, with windows 7 ultimate and office 2003.
the BB power cable wont connect. I got bluetooth to work but still no sync. Ive downloaded BB desktop software.
2nd issue: BB App World has dissapeared from my screen. How to get it back???
3rd issue how do I increase the memory?
thanks for any help you can give me, anyone.
11-22-2012 08:58 AM
Welcome to the Support Community! Glad to hear you're liking your BlackBerry® Bold™ smartphone! I'll try to answer each of your questions in order.
1. To address the issue you are having synchronizing, can you please verify that you are using a datasync USB cable and not a charge only cable? This blog post provides more information. http://bbry.lv/KyGbW9 If you are using a datasync cable, this KB article may be helpful. "Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone" http://bbry.lv/IS8qhe
2. This KB article should help with the BlackBerry App World™ storefront not showing on your Home screen. "BlackBerry App World icon is missing after upgrading to BlackBerry App World 220.127.116.11" http://bbry.lv/SPblgT
3. To increase the amount of free memory and improve performance on your BlackBerry® Bold™ 9000 smartphone, this KB article may help. "How to maximize battery life and free memory on the BlackBerry smartphone" http://bbry.lv/GHUfiB
Hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Solution? for posts that have solved your issue(s)!