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BlackBerry® Bold™

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New Contributor
bjeannin
Posts: 2
Registered: ‎12-27-2012
My Device: BOLD 9000

Bad colours on camera

I get pink colour instead of white when using the camera though perfectly ok if I use video

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Forums Veteran II
Wolf359
Posts: 3,419
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bad colours on camera

Does it do the same thing after a battery pull?  If so, I think this could be a hardware issue.  Can you take it to the store or repair shop?

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New Contributor
bjeannin
Posts: 2
Registered: ‎12-27-2012
My Device: BOLD 9000

Re: Bad colours on camera

I tried a few battery pulls without success. What puzzles me is that the Video works perfect. It is the camera that will display bad colours mostly pink instead of white. I have tried all options for white balance with no success

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Forums Veteran II
Wolf359
Posts: 3,419
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Bad colours on camera

That is strange.  I would recommend a software reload but I think you should have the store check it out first.  I'm not sure how old your phone is, but I know the bold 9000 series was launched in 2008.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.