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New Contributor
Holroyd666
Posts: 3
Registered: ‎01-27-2014
My Device: Blackberry Bold 9900
My Carrier: Vodafone

Battery dying quickly even when not using!

A couple of weeks ago I noticed my battery kept dying to the point where the radio use was turned off. This would happen when the battery reads at half full a couple fo seconds before, I would send a text for example then it would die completely! I bought a new battery and replaced it. The same problem occured so I took my phone to the shop as I thought it must be a handset problem. My phone was replaced witha new handset, I put the same NEW battery into the NEW phone and the I STILL have the same problem. I would charge my phone over night, the battery would be normal then all of sudden do dead again. Ive tried shutting all applications off by looking at whats open. Nothings flagging up as the reason why. Please inform me of what I can do??

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JSanders
Posts: 83,022
Likes: 22,694
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery dying quickly even when not using!

Do you know if they (the store) did a backup of your old device and restored to the new device?

They could have restored the same issue.

 

Please try this, With the BlackBerry device POWERED ON, AND connected to the wall outlet charger, remove the battery for a minute, and then reinsert the battery to reboot.

 

The device itself has an on-device software battery meter. It could be reading the battery wrong. This process above could reset it. You might need to do it a couple of times.




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New Contributor
Holroyd666
Posts: 3
Registered: ‎01-27-2014
My Device: Blackberry Bold 9900
My Carrier: Vodafone

Re: Battery dying quickly even when not using!

Thanks for the help! I have tried this 4 times ow. I charged my phone before I went to bed. Left it on the side for the night and it must have completely died at night because my alarm didnt even go off and I was late for work :smileysad:. It was so dead I couldnt even press any buttons, I plugged it back in and it took 15 minutes for it to even show anything in the screen,

 

Any more suggestions?

 

I back my phone up myself before sending my old one to be replaced.

 

 

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JSanders
Posts: 83,022
Likes: 22,694
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery dying quickly even when not using!

Yea, keep trying, or call Vodafone for warranty support or exchange.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes


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New Member
klbeach
Posts: 2
Registered: ‎02-06-2014
My Device: Blackberry Bold
My Carrier: C Spire

Re: Battery dying quickly even when not using!

I am having the exact same issue. Did you figure out how to fix?
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New Contributor
Red_Rose_007
Posts: 7
Registered: ‎11-23-2013
My Device: BlackBerry Bold 9780
My Carrier: RIM

Re: Battery dying quickly even when not using!

[ Edited ]

AM ALSO FACING EXACTLY THE SAME PROBLEM
I CHARGE MY BATTERY AT NIGHT FULL 100% 
AND BEFORE SLEEP I TURN IT OFF
BUT WHEN I GETS UP EVERY MORNING I SEE THAT THE PHONE IS COMPLETELY DEAD
EVEN IT DIDN'T TURNS ON UNTIL I PLUG IT INTO THE CHARGE
WTF IS THIS 
ALL THE BLACKBERRY PHONES IS USELESS
AND
THE RUBBISH RIM HAD NOT SOLVED THIS PROBLEM YET
RIM AND ITS MEMBERS CAN BE THE REAL BITCHES
F**K U RIM

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JSanders
Posts: 83,022
Likes: 22,694
Solutions: 5,845
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Battery dying quickly even when not using!

Red_Rose_007, please turn off your all caps key and stop yelling and cussing. We are users same as you here to help. I hope you understand we don't need the foul language to help you.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Red_Rose_007
Posts: 7
Registered: ‎11-23-2013
My Device: BlackBerry Bold 9780
My Carrier: RIM

Re: Battery dying quickly even when not using!

If u r a user then why u r on the side of RIM and not accepting to some one who hate RIM due to thier useless products

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New Contributor
Holroyd666
Posts: 3
Registered: ‎01-27-2014
My Device: Blackberry Bold 9900
My Carrier: Vodafone

Re: Battery dying quickly even when not using!

I ended up sending the phone back again to blackberry along with my battery this time. I received ithis back last week and touch wood so far no problems!

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New Contributor
Red_Rose_007
Posts: 7
Registered: ‎11-23-2013
My Device: BlackBerry Bold 9780
My Carrier: RIM

Re: Battery dying quickly even when not using!

ok u done gud 
but i can't do that
i will break it but will not send them

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