11-19-2012 03:11 AM
Please help me with the battery support for BB 9900 Battery
Previously my battery was working full day, now after completing 1 year my battery gets drained in 3 hours could you please help me for the support. I am using latest OS 7 and also using power saving mode upto 10.
11-19-2012 06:36 AM
Welcome to BlackBerry Support Community Forums
As you are having problem with your Battery life you can try Updating your device OS to 7.1 , The recent OS 7.1 increases the Battery life also .
In addition whenever you see or feel any unusual just perform a battery pull restart.Battery pull restart is considered as the first step in eradicate any problem within the device. Please press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.
Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.Don't leave your Browser open when not in use.If programs run in the background it will also lead to overheating and also quick battery drainage.Please have a look at those Article I am sure it will help you a lot in overcoming your problems :
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone.
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