Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Visitor
Posts: 1
Registered: ‎07-27-2012
My Device: bold 9870

Black Screen

Hi 

I recently got my Blackberry Bold 9780 wet and although it has dried out and comes on I cannot see anything as the screen is staying completely black - any suggestions what I should do?

Forums Veteran III
Posts: 3,715
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Black Screen

Water damage is unpredictable.  This won't guarentee a fix, but remove the battery asap and do not charge it.  immerse the device in rice for several days to attempt to get rid of the moisture.  Only time will tell but if this doesn't work, you can check around the internet for other tips concerning water damage, but I recommend you replace that device if possible.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________