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New Contributor
Posts: 2
Registered: ‎03-31-2013
My Device: Bold 9000

BlackBerry Bold 9000 - Application Memory issue

Hi,

 

I have been using this phone for a long time now and have tried everything to get some extra application memory. As shown this phone should have an application memory of 128 MB, but due to I guess the pre installed videos, there is never an application memory of more than 20 MB, even if no app is installed. Can you tell me how can I just clear this application memory. As even after I deleted the pre installed videos, etc still I am not able to clear up the application memory. What is the purpose of a phone if I cant install some apps. I am not asking for a way to allocate extra memory for apps, but atleast I should be aable to get what was shown to me, i.e. 128 MB.

New Contributor
Posts: 2
Registered: ‎03-31-2013
My Device: Bold 9000

Re: BlackBerry Bold 9000 - Application Memory issue

Or else, Can I expand the Application memory, as if I cant free the 128 MB, then there is no point to have the phone. As I wont b able to install any app.

Hall of Famer II
Posts: 50,344
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)

Re: BlackBerry Bold 9000 - Application Memory issue

Hi and Welcome to the Community!

There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory.

Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (as well as the OS itself, plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.

Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.

SD/Media Card Memory-- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:

  • KB05461MicroSD card sizes supported by the BlackBerry device software

On some devices/OS levels, you can only see "File Free" (Options > Status), which I think is equivalent to AppMemory. On other devices, you can see all three memory usage levels (Options > Memory). Here are some guidelines to use:

  • KB02843What is the Low Memory Manager feature on the BlackBerry smartphone
  • KB14320How to maximize free space and battery power on the BlackBerry smartphone
  • KB14213Call logs, SMS text messages, and email messages are deleted from the BlackBerry smartphone

Lastly, it is always important to properly close applications when you are done with them. Using the Back or the Red key will not do this -- those leave it to the app to decide what to do...and some will leave themselves resident in memory, consuming resources on your BB, slowing the overall performance. Rather, to close an app, press blackberry_logo.jpg and select "Close" or "Exit"...that will force the application to be closed, freeing up for your new use the resources it was consuming. Some apps will always remain running (typically -- BBMessenger, Browser, Homescreen, Phone, and Messages)...but, you should still close them properly - especially the Browser...if it is left on an active web page, it will not only consume extra resources but battery power as well.

Further, anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure. Some have taken to doing this on a regular basis as a preventive measure...some as frequently as once per day. Others have obtained the QuickPull app to automate a simulated Batt-Pull.

 

AppMemory is what it is...you must find the right balance between choosing what to install and what you can live without. You should also look into if there are core OS options (e.g., languages) that are installed...removing things you don't need can be quite helpful indeed. You may want to consider a clean OS reload, and thereby selecting only those specific core OS items you really require, leaving off what you do not require, so as to have more AppMemory space for your add-on apps and such.


Good luck!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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