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BlackBerry® Bold™

Forums Advisor II
Posts: 918
Registered: ‎08-31-2013
My Device: BlackBerry Classic- SQC-100-4
My Carrier: T-Mobile USA

BlackBerry Bold 9930 shuts down.

My BlackBerry Bold occasionally shuts down into some lock mode that i have to press the power button 5 times to use the phone. When the phone unlocks, it is still on like if you just locked the keypad. Before this started happening the phone shut off and I had to take the battery out for the phone to work again. I have heard from Verizon that this is a common issue with the 9930. Does anyone else have the same issue or know how to solve this. Any help is much appreciated.

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