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BlackBerry® Bold™

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New Member
IvonyFW
Posts: 1
Registered: ‎05-30-2013
My Device: BOLD

BlackBerryID

My email address on BBID is no longer valid, I made a new BBID with new email address.

My question is: how to apply my new BBID in my smartphone (BB Bold), because it always ask about my old email address with the password that no longer valid.

Thank you for your help to resolve this.

 

Regards,

IvonyFW

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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: BlackBerryID

Hello IvonyFW

 

Welcome to BlackBerry Support Forums

 

 

Which Bold model you have ? 

 

First do a backup of yor device using Desktop Software then follow this KB to resolve your issue :

 

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone

 

Good luck.

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