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New Contributor
Posts: 3
Registered: ‎11-06-2008
My Device: Not Specified
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Blackberry 9000 Bold PDF Attachment Viewing Issue

I just got a brand Blackberry 9000 Bold new out of the box from the AT&T Store today. When I try to open a PDF from within an email on the phone it says.... "This attachment type cannot be viewed on your device"

 

I don't need or want a 3rd party PDF program, just need basic PDF viewing...

 

What is a remedy for this? Surely the phone is not operating right.

 

Thanks

New Contributor
Posts: 3
Registered: ‎11-06-2008
My Device: Not Specified

Re: Blackberry 9000 Bold PDF Attachment Viewing Issue

[ Edited ]

Here is my own wierd fix that got it working for me if anybody else has this issue.

 

Power Off, Power On.

 

 I renamed the PDF that I emalied myself to something simple like test.pdf  > that opend fine.

 

Then re-emailed myself a longer name PDF that it was originally & then that seemed to open ok.

 

Now I really like my BOLD even better.

Message Edited by 16Cowboy on 11-06-2008 04:14 PM
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry 9000 Bold PDF Attachment Viewing Issue

Just Fyi:

 

The PDF has to be Adobe content,

and cannot contain scanned images.

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11245&sliceId=SAL_Pub...

 

Thanks

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