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New Member
Posts: 2
Registered: ‎04-08-2013
My Device: Bold 9790

Blackberry 9790 switches off on full battery

Hi, 

I am facing a problem with my BB 9790. The phone switches off by itself (even when the battery shows as fully charged) and then switches back on (on its own) and a few minutes later switches off - it keeps doing that. The only way it doesn't switch off is if its connected to a charger. The minute I take it off the charger, it starts acting weird.

I gave it to a service centre twice and they couldn't find a problem.

I don't know what to do!! Please help!

Hall of Famer II
Posts: 49,713
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.3.1.2267), Playbook (2.1.0.1526)

Re: Blackberry 9790 switches off on full battery

Duplicate:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/my-bold-9790-won-t-start/m-p/2294451#M146036




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New Contributor
Posts: 9
Registered: ‎04-02-2013
My Device: Bold 9700

Re: Blackberry 9790 switches off on full battery

You can reload the os to fix it.You need a computer and need to load desktop manager to do it.Have your carrier connect you to rim tech help to do it.Call your carrier and ask for the tech support.