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New Contributor
Posts: 2
Registered: ‎05-11-2011
My Device: bold 2, 9780
My Carrier: o2

Blackberry 9790 wont accept 9780 media card

I just got a new bb 9790 and i have inserted my media card from my old 9780 and for some reason it wont recognise this.

 

 

Can anyone tell me how i can fix it?

 

Thanks

Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Blackberry 9790 wont accept 9780 media card

Hi Babysony,

 

Can you provide some more information please so we can better assist you? Can you tell me if you have already tried removing and reinserting both the media card and the battery and checking to see if that resolves the issue? Are you receiving any errors related to the media card? Can you access the media card from a computer when you connect your BlackBerry smartphone to it? Are you able to try another media card to see if it is detected by your BlackBerry Bold 9790 smartphone?

 

Thanks.


-FS


 


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