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New Contributor
Carlhudz
Posts: 7
Registered: ‎02-11-2012
My Device: Bold 9900
My Carrier: Orange

Re: Blackberry 9900 Battery & software problems

Are you trying to update to 7.1 software? Are you in the UK?

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New Member
becdanny
Posts: 4
Registered: ‎02-11-2012
My Device: 9900
My Carrier: optus

Re: Blackberry 9900 Battery & software problems

nope i am in australia, and not updating the OS just updated general fb, twitter and bb messy

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New Contributor
Carlhudz
Posts: 7
Registered: ‎02-11-2012
My Device: Bold 9900
My Carrier: Orange

Re: Blackberry 9900 Battery & software problems

Aahh right I see. Is your 'app world' up to date?

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New Member
becdanny
Posts: 4
Registered: ‎02-11-2012
My Device: 9900
My Carrier: optus

Re: Blackberry 9900 Battery & software problems

yep it was! i cant do anything with it now it just shuts down and restarts has a white screen then shuts down and restarts again :smileysad:

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New Contributor
Carlhudz
Posts: 7
Registered: ‎02-11-2012
My Device: Bold 9900
My Carrier: Orange

Re: Blackberry 9900 Battery & software problems

I would claim under the warranty. Not normal behaviour at all for the phone

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New Member
becdanny
Posts: 4
Registered: ‎02-11-2012
My Device: 9900
My Carrier: optus

Re: Blackberry 9900 Battery & software problems

and this is the 2nd 9900 i have had in 2 weeks :smileysad: and 3 bb torch also so i not having much luck with bb at the moment

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New Contributor
Carlhudz
Posts: 7
Registered: ‎02-11-2012
My Device: Bold 9900
My Carrier: Orange

Re: Blackberry 9900 Battery & software problems

I just phoned my network up and they are delivering a new 9900 for me tomorrow, hopefully the batter life on this handset will be better :smileyvery-happy:

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New Contributor
Carlhudz
Posts: 7
Registered: ‎02-11-2012
My Device: Bold 9900
My Carrier: Orange

Re: Blackberry 9900 Battery & software problems

Maybe you're too rough with them lol.

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New Contributor
JayNair
Posts: 3
Registered: ‎01-23-2012
My Device: 9900 Bold
My Carrier: Digi

Re: Blackberry 9900 Battery & software problems

I am having the exact same issue. Took it to Brighstar, they first reloaded the software, same issue again, then they replaced the phone. This time I tried upgrading everything - Facebook, Twitter, MSN, you name it, just to see if it'll f**k up again. It was all fine, but after a week, I simply rebooted the phone and it just keeps restarting. I reflashed the software, works fine now, then after few days, again!

I took it back to Brightstar, they straight away tell me it's a software issue, it's at the repair center now, awaiting their next stupid answer.
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New Member
freyamercedes
Posts: 1
Registered: ‎03-29-2012
My Device: blackberry bold 9900
My Carrier: orange

Re: Blackberry 9900 Battery & software problems

hi guys, no one seems to be having the same issues as me, I have had two bb 9900 and the same thing has now happened to both, my first I have taken back and got given a new one, the shop made no effort to look into or attempt to fix the problem when I was there. Now I am having the same strange issue with my new one. I have had it not even a week and randomly last night when I plugged it in to charge it just switched off, and when turned back on ( after a lot of fiddling with the battery and charger) it stayed on no longer than a minute and turned off again. Now it will only charge on my laptop, but if taken off charge simply turns off after seconds, NOT USEFUL!!! I would really love some help or advice on this, is it the battery or the phone ? :s im just sooo frustrated and confused, needs help!

 

Freya.

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