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Visitor
Posts: 1
Registered: ‎12-04-2011
My Device: 9900
My Carrier: Vodafone

Blackberry 9900 blank off during call!!?

Hello, 
I opened a Blackberry 9900 contract about 5 days ago and im having problems already!
When I make a call the screen goes to black and doesnt turn back on until I end the call 
Ive tried deleting installed apps taking battery out. Its fully updated , is there anything I can do to fix this problem? 

 

Thanks

New Contributor
Posts: 5
Registered: ‎09-25-2011
My Device: Bold 9900
My Carrier: Wataniya Telecome

Re: Blackberry 9900 blank off during call!!?

Same problem, its really important that it gets fixed. cant see the screen or touch any button unless u put it on speaker or end the call!!!

 

Needs urgent fixing. the issue also causes problem of not knowing if phone is dialing by mistake and phone call is on and counting while u think the phone is on sleep mode and locked!!

 

FIX Blackberry

New Contributor
Posts: 3
Registered: ‎01-13-2012
My Device: bold 9900
My Carrier: rogers

Re: Blackberry 9900 blank off during call!!?

Same thing is happening to me too. How do we fix it !!!!! Someone HELP
New Member
Posts: 1
Registered: ‎01-19-2012
My Device: Blackberry 9900
My Carrier: T-Mobile

Re: Blackberry 9900 blank off during call!!?

Same thing is happening to mine, all of a sudden. It started 2 days ago. I've already missed 2 business calls because I couldn't see who was calling. How can this be fixed? My phone is 2 months old.
New Member
Posts: 1
Registered: ‎10-08-2012
My Device: bb 9900
My Carrier: qtel

Re: Blackberry 9900 blank off during call!!?

Blackberry 9900 blank off during call!!?

New Contributor
Posts: 3
Registered: ‎11-20-2012
My Device: Blackberry Bold 5
My Carrier: MTN Nigeria

Re: Blackberry 9900 blank off during call!!?

My BlackBerry 9900 also goes off when I make calls.

 

CAN'T THIS PROBLEM BE FIXED?

 

.Very embarassing. You can't do anything when you're making calls.

 

Please provide a solution.

 

Thanks