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Did anyone find a solution to this BS. Mine has been stuck on 6% for 24hours and when I took it to T MOBILE the luddite there was as much use as a chocolate fire guard. Told me that I have no signal, but god knows why that would be and since my phone is frozen, there is nothing I can do to resolve that. THIS PHONE IS AWFUL! I tried to avoid an I PHONE, but BLACKBERRY, you have pissed off a lot of people on this one and ruined your reputation.
After 10 hrs it moved to 16%, I had pulled the battery a few times before then but couldn't get out of the upgrade so left it and went to bed! Finsihed at 3 in the morning cos thats when my emails started coming thru again
Just to let you know what I just realized... After hundreds of times pulling the batt out I pressed the "back" button and it says "the device is scheduled to TURN ON on apr 17, 8:15am"... so no matter what you do, there's nothing to do but WAIT until the date they decided to turn it on again. So I will go to bed and tomorrow morning hope to have my bb back. :-/
UPGRADE: I went this morning to Tmobile store and they ordered a new bb 9900 for me, it will take 2 days to arrive. I just have to pay $5 shipping but I'm losing a lot of lovely pictures of my baby and my nephew :"(
Try Alt +Caps+Del if that doesn't cause a reboot try pulling the battery. If you get it restarted maybe make sure you have a wireless connection and that the phone is plugged in to a power source before attempting an update.
