08-23-2012 02:52 PM
Blackberry is alive again after all night in "coma".....
Steps undergo by my BB:
- White Screen with a sand clock for 1 hour.
- White Screen with message "Patch OS" for 2 or 3 hours.
- White Screen with message "Patch Java"
- ......"Lync Java"
then I went to sleep and this morning the BB was living again. Hope that with yours is the same...
08-28-2012 05:10 PM
this will be my LAST BlackBerry 9900.
My Upgrade is still stuck at 30% "Install - Uploading RAM Images " for the last 3 hrs.
The Blackberry desktop manage ris in "Disconnected" status.
Every software Upgrade is a terrible nightmare.
Lets all do RIM a favour - dump Blackberry and let the company file for bankruptcy.
Lets go for either iPhone or Samsung
08-28-2012 05:16 PM
Well, you may wish to wait and see if they will upgrade it to 10 like rumour has they're going to do with the Playbook.
Rule#1 with the 9900 seems to be that the amount of time it takes to update is inveresly proportional to the time alotted. I.E. If you're in a hurry don't update.
08-28-2012 05:16 PM
08-29-2012 07:37 PM
08-29-2012 08:28 PM
As you may have guessed by reading the whole thread it can take a while. Let it continue over night. If it still hasn't completed then you may need to pull the battery and reboot which should(?) default it back to where it was before. I hope you ran a backup of your data.
It's a great phone but it's the updater from hell. I don't understand how RIM could allow this travesty to happen.
12-04-2012 02:27 PM
This has happened to me too. My Bold 9900 got messed up. It went into this new layout where everything is small and white options appear. Even when I take out the battery and put it back in, it still has the same weird layout and I don't know what to do. Should I restore it? And if I should, how?
12-04-2012 04:36 PM
You will need to use BBSAK or JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
For BBSAK, here is the link: http://bbsak.org/
12-04-2012 06:21 PM
I ran the new update... it seemed to work.. update Java etc but then got stuck and gived me App Error 602. If I click on the small Reset button next to the error, it reboots and starts the process "Restoring Your Data" which has 2 fields: Module Groups restores 100% but Overall Restore stays at 0%, and then it is back to App Error 602 again!
I tried the latest Desktop client (version 188.8.131.52) which has a lot of trouble connecting to the device but finally succeeded in connecting and started a backup process but it was interrupted because the phone displayed App Error 602 again!
I really do not want to reset the phone because I have pics of a deceased relative on it that I do not wish to loose. I wish I can stop that Error from popping up during the backup process.
Any suggestions on what I might try?
Blackberry Bold 9900
7.1 / 2108
12-04-2012 07:23 PM
For starters check the backup folder on your desktop to see if those images may have already been backed up. If you get the phone to start a restoration try using alt / aA / del to initiate a restart as opposed to pulling the battery.