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realdammy
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realdammy
Posts: 2
Registered: ‎01-27-2013
My Carrier: MTN NG

Blackberry 9900 restarts with a red light inidcator

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‎01-27-2013 08:21 AM

Good day,
My phone restart with the below event logged on the console.


Name: System
GUID: 97c9f5f641d25e5f
Time: Jan 27, 2013 13:43:31
JVM:INFOp=28564186,a='7.1.0.342',o='5.1.0.276',h=7001204

Please help me look into this. Your quick response would be really appreciated.
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Elite I
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prince2012
Posts: 5,827
Registered: ‎06-01-2012
My Carrier: BSNL

Re: Blackberry 9900 restarts with a red light inidcator

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‎01-27-2013 10:47 AM

Hi realdammy

 

Welcome to BlackBerry Support Forums

 

 

Is this error appeared after Installing any application ? If it is then try uninstalling those application that you have Installed recently before this error appeared , and also if your device allows please do a backup using BlackBerry Desktop Software .

 

Let us know about your progress.

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realdammy
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realdammy
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Re: Blackberry 9900 restarts with a red light inidcator

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‎01-27-2013 10:57 AM

It is not after installing any application. I did a fresh reload of my device after wiping it severally but the problem still persists. Please help
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Elite I
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prince2012
Posts: 5,827
Registered: ‎06-01-2012
My Carrier: BSNL

Re: Blackberry 9900 restarts with a red light inidcator

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‎01-27-2013 11:03 AM

realdammy wrote:
It is not after installing any application. I did a fresh reload of my device after wiping it severally but the problem still persists. Please help

Hi realdammy 

 

Well you didn't mentioned on your previous post that you wiped and reloaded your Device OS. Still can you confirm if you have restored anything from the backup ? If it is then it might be reason for this error  Or can you tell us if you have installed any third party application after the reload ?

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