BlackBerry® Bold™

[shivam_thalia]

I am using bb 9780 with OS 6.0. I few days back I updated my Blackberry Application World to 3.1.0.60 but since then I am unable to locate my Application world icon on my home screen.

I checked my entire bb and even hidden files but its nowhere to be found. It shows in the installed applications list but nowhere in the blackberry. I even tried reinstalling it several times but still the problem is persistent.

Please help me on this. 

[JSanders Resident Expert]

Try deleting it from Options > Device > Applications.

then reboot the device  with a powered on battery pull

Then reinstall.. .from your browser at www.blackberry.com/appworld

[shivam_thalia]

I tried it but still its not working. Please suggest some other measure.

[larry_yl_huang]

same problem after d/l 3.1.0.60, so frustrating, programs not running the same way as before, can anyone help? Thanks

[JSanders Resident Expert · Accepted solution]

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Now, look for the AW icon again. In all Folders, and in the Download Folder/Tab

[shivam_thalia]

It is still not to be found. I tried re installing AW again and apply your solution but could not reach the conclusion.

[shivam_thalia]

Ignore my previous comment..

But it worked J Sanders...

Thank You buddy... u removed a very long problem of my phone..

thanx a ton..

[JSanders Resident Expert]

You are very welcome.

Good luck.

[larry_yl_huang]

Tried the POWER ON battery pull and re-installed, still don't work on my mine : ( Any other possible suggestions? Thanks

[shivam_thalia]

connect your bb to the dekstop and from the dekstop software delete your AW. Then once your bb is restarted attached to the computer. Plug it off and reinstall AW on your bb. Once installed pul out your battery in the Power On mode for approx 2-3 mins. and then plug in. It would work. Mine to worked like this.