BlackBerry® Bold™

[SIDROCKZ]

hey folks, an SOS on this one, my blackberry bold 9000 just went dead a few hours ago.....  when i put in the charger or the battery the red light blinks and thats it....... could you please advise on this one????

[Vakil]

please check your battery ,may be its fully dischaged...

If your battery is fine then upgrade your phone on BB service center ..

hopefully its again working fine ...

[SIDROCKZ]

thanks buddy, but the red light blinks even if connect the charger to the phone (without the battery).... so i hope the problem is with the battery and not the phone hardware.... what do u say!!?

[runyamhere]

Have you tried to connect it to a PC then see if the computer can read the phone? Alternatively you can try to do a reload of the OS from your PC and see if the Apploader will be able to read your phone. Chances are the battery is the problem especially if it was draining out fast, it might have reached its EOL.

[sdgardne]

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SIDROCKZ wrote:
thanks buddy, but the red light blinks even if connect the charger to the phone (without the battery).... so i hope the problem is with the battery and not the phone hardware.... what do u say!!?

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Hi and Welcome to the Community!

Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

1. With the battery inside, connect your BB to the wall charger
2. Leave it alone for 2 hours, no matter what the LED or the display does
3. Remove the battery
4. Wait 15 minutes
5. Insert the battery
6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.

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It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!