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BlackBerry® Bold™

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New Member
Posts: 1
Registered: ‎11-04-2012
My Device: Blackberry Bold 9000
My Carrier: Naaptol.com

Blackberry Bold 9000 not accepted for service by BB service centre.

I purchased BB Bold 9000 from Naaptol.com Order No 3620273, complaint no. 3718457 etc.

 

Naap tol after so many calls and complaints declared warranty as only 6 months. BB service centre at Jammu (J&K State, India) is refusing to service this set as it is outdated. Naaptol is also giving standard reply that they will call back in 24-48 hours.

 No reply from naaptol no action by Blackberry service centre.

i am stuck with a dead Black berry. 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry Bold 9000 not accepted for service by BB service centre.

Hi rakeshkasba

 

 

Welcome to BlackBerry Support Community Forums

 

 

If you buy a BlackBerry Device from any Unauthorized agent or Internet site you will not deserve a genuine BlackBerry Warranty. You had to Contact those from whom you had purchased  that device for any warranty related issues.To get a valid Warranty always buy from any Authorized BlackBerry Store or Carriers.

 

Try visiting a local repair shop and see what they can do or else contact the vendor from whom you brought that device and if possible ask for a replacement or refund .

 

 

Prince

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