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BlackBerry® Bold™

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New Member
viren410
Posts: 2
Registered: 01-06-2012
My Carrier: Vodafone

Blackberry Bold 9780 handset Freezez everytime i get a call.

Dear All, I had bought a blackberry bold 9780 last year on October 4th 2011. Since December i have been facing issue with the handset freezing as soon as i get a call. I have done a software update and cleared the cache memory but it still isnt helping. I have to remove the battery and restart the phone. Please let me know whats the solution to this problem. regards, Virendra
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JSanders
Posts: 51,699
Topics: 377
Likes: 16,830
Solutions: 4,477
Registered: 04-01-2008
My Carrier: Verizon

Re: Blackberry Bold 9780 handset Freezez everytime i get a call.

What is your Operating System loaded to your device? Look at Options > > Device > About, third line down beginning with a "v.6.0.x.xxx", What is yours?


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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New Member
manaman
Posts: 2
Registered: 01-06-2012
My Carrier: Vodafone

Re: Blackberry Bold 9780 handset Freezez everytime i get a call.

I'm facing the same problem. Even though I have had the handset swapped. What is wrong with it?

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New Member
viren410
Posts: 2
Registered: 01-06-2012
My Carrier: Vodafone

Re: Blackberry Bold 9780 handset Freezez everytime i get a call.

The current version on my phone is 6.0 bundle2115.

 

Trus this helps.

 

Regards,

 

Virendra Singh

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