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My Blackberry bold 9780 keeps turning off randomly when the battery reaches under 50%. I brought a new battery, but still the same problem still happens. I cannot update the phone as the charging port in my phone has broke, any ideas?
Welcome to the BlackBerry® Support Community Forums.
I would suggest contacting your point of sale to look into repair options, if the USB port is not working this may be causing the BlackBerry smartphone to shut down.
Thanks.
-HB
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