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BlackBerry® Bold™

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New Contributor
Posts: 4
Registered: ‎06-14-2012
My Device: Bold 9780
My Carrier: Bakcell

Blackberry Bold 9780 video Camera doesn't work.

As I mentioned video camera doesn't work, there appears something strange picture... It records, but when playing this record the same strange picture. But photo works, I can take a photo.

 

Please help me. Maybe problem with the firmware. I think camera itself works OK.

 

Thanks.

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Blackberry Bold 9780 video Camera doesn't work.

Hello Nadirbey,

 

Perform a reload or upgrade the BlackBerry® Device Software. For more information on this procedure see the following article:


How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

If this fails to resolve the issue, please contact your point of sale for options.

Thank you.


-FB


 


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