In my opniion this is by far the worst phone I have ever had.
I have had every single problem mentioned in all the forums - I am prompted to write this because my third phone has just died completely and can't be re-started. It seems to happen when the battery runs flat (a regular occurence) and then it can't be re-charged. Re-setting it doesnt work, taking out the battery doesn't work - it is simply dead.
I wasn't able to call anybody last night or text them on New Year's Eve - so all my friends and family are probably wondering what's happened to me.
This is not just minor inconvenience; this phone isn't fit for purpose and lets me down on a daily basis.
The problem of the phone dying completely has happened to me 3 times now and also happened to one of my colleagues at work - so I guess this must be a common problem, but I find it unbelievable that a problem like this could exist. I've never in my life had a phone that simply dies completely and now this has happened 3 times!
I have also had replacements because of various other problems, so in total I've had at least 5 different handsets and every single one has had the most shocking battery life. I simply can't use it if I go out in the evening. I have tried turning things off like GPS and it's still awful. No matter how hard I try to keep it charged I still find it running out at important times. What's the point in having all these features when the basic phone doesn't even work?
I was also told there was some sort of fault with the way the phone uses the network so I was advised to put the phone on manual network selection. I've never had a phone that had had this sort of problem.
As other poeple have reported, using the internet is also randomly bad. Somethimes it just doesnt respond and the same request has to be re-submitted.
The bad news seems to be that these are all faults of the design because I have had so many different handsets and I have had all the same problems with everyone single one.
I also had all the same problems as everyone else with signing on to Blackberry ID which was unbelievable because there appeared to be no fix from Blackberry.
I also fnd the touch screen design deeply flawed. I am constantly calling people by mistake, or putting them on hold or on mute. There is also a delay of approx 3 seconds when doing any dialling task.
All in all, this has been a complete disaster and has made me lose confidence in Blackberry completely. I am responsible for the mobile phone policy in my company and after 10 years of using Blackberry I will be moving everyone off onto a different platform as quickly as possible.
