BlackBerry® Bold™

[ankitg11]

I bought the new Blackerry bold 9900 and the battery is just pathetic. It lasts no longer than 5 minutes when the battery shows 50%. I think there is some serious problem in the battery!!!

Does anyone know how to get it corrected from Blackberry, if at all they are doing it!!! And if not, how to complain to the company who have deceived us with this Rs. 30000 + "SMART"phone!!!!!!!

Thanks

Ankit

<Personal Content Removed>

[JSanders Resident Expert]

It sounds like your battery itself and your on-device battery meter are out of sync if it drops to 50% immediately.

Try this... 1) Here are some good charging tips, please read and you'll see that many of them will apply to you.
http://www.blackberryfaq.com/index.php/Maximum_Battery_Life
And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...

Leave the device to charge an hour, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. Leave it to charge to 100% (check Options > Status for the percentage).

You can also deplete the device to about 10% charge and FULLY charge to 100% about 3-4 times in a row over several days. Doing this several times in a row will get the on-device battery meter back in sync with the true battery level.

Here are some good charging tips, please read and you'll see that many of them will apply to you.
http://www.blackberryfaq.com/index.php/Maximum_Battery_Life
And here: http://supportforums.blackberry.com/t5/BlackBerry-Community-Post/Power-Saving-Tips-for-your-BlackBer...

[ankitg11]

Thanks for the reply. I will definitely try these!

Just for clarification, what I meant was that the phone works fine till it reaches the 50-60% level. Post that, it just drops and the battery konks off in like an hour without any talking. And I have been receiving similar reviews from other Blackberry 9900 owners. Any such owner has a solution/story to share???

[Marcus2002]

Hey,

please don't get me wrong, I know how to charge a cellphone - I just have the slight feeling the battery is just not strong enough to last long enough.

My battery works for about 15-16h standby (very few mails, only about 1h phonecalls, the pre-version Bold had about 2-3 days Standby-Time (with about 1h/Phone usages a day).

I'm seriously disappointed with the new Bold.

Best Regards,

Marcus

[gibbsj07]

There is a fault with the new BB 9900. It's nothing to do with how to charge a phone!

I had mine for 15 days and then it just wouldn't charge.

It has been at the Repair Centre ever since (past 3 weeks) and only now my carrier (T-Mobile UK) has finally admitted that BlackBerry have recalled them. T-Mobile UK stopped selling the handset a week ago too.

A further software upgrade is pending to resolve the issue and is expected 7-10 days from now.

It seems a similar issue to the iPhone 4S where some handsets had terrible battery drain occurred too.

It's time the smartphone vendors carried out full QA and testing of devices instead of their customers

BETA testing them for them.