10-09-2013 10:58 AM
Hi. Tried an update of the OS yesterday, and there must have been a glitch someplace. Now experiencing a flash of the ULA then goes directly to the white screen of death about an App Error 200.
Cannot do a restore through the DT software, as while the phone is on white screen it is not recognizes. Tried a 3rd party piece of software to wipe, but it does not work under a 64bit Win7 operating system.
Is there another way to reset the phone to factory specs?
Solved! Go to Solution.
10-09-2013 12:03 PM
Blackberry desktop: "A fatal error has occurred while updating your device's software. Please try again." Bold 9900 seems to be working...trying to sign in..."Please wait"....a long time.....
10-10-2013 12:41 AM