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BlackBerry® Bold™

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New Contributor
induxoxo
Posts: 3
Registered: ‎10-11-2010
My Device: Blackberry Curve 8520

Blackberry Bold 9900 - distorted audio

Recently - I have been experiencing problems with my audio when making calls. It randomly happened on two separate days. Prior to this - the phone has not been dropped and there is no water damage. The phone is only 6 months old. The ringing tone on the other end is distorted and broken. The person on the other end can barely hear me when connected. Has this happened to anyone?

 

Thanks.

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Developer
Teaboy1748
Posts: 1,151
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900

Re: Blackberry Bold 9900 - distorted audio

How is the cellular signal? Sometimes low cellular signal can cause this problem.
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New Contributor
induxoxo
Posts: 3
Registered: ‎10-11-2010
My Device: Blackberry Curve 8520

Re: Blackberry Bold 9900 - distorted audio

It was pretty good. I was in my house when this happened.

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New Contributor
FrenchSonya
Posts: 7
Registered: ‎07-30-2011
My Device: Blackberry Curve 9300

Re: Blackberry Bold 9900 - distorted audio

Hi - I have a BB Curve 9300 and am having exactly the same problems... My phone is 2.5 years old & I've never had any problems with it previously....I've tried a battery pull, tinkering with the audio enhancement - all to to avail... Any suggestions?? Am wondering if replacing the speakers might be the only solution....?? Be grateful for any suggestions....Thanks!

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