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BlackBerry® Bold™

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New Member
vivek_chhajer
Posts: 1
Registered: ‎02-03-2013
My Device: Blackberry bold 9900
My Carrier: vodafone

Blackberry Bold 9900 does not work.

Hi,

 

My Bold 9900 has stopped working completely. There was no damange to the phone or battery, but It has been frozen since the past few days. I have tried to reboot the phone several times but the problem still persists. Do I have to buy a new battery, or is there any other alternative to fix the issue?

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Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780
My Carrier: Bharti-Airtel

Re: Blackberry Bold 9900 does not work.

Hi Vivek,

 

Is it completely dead or Device On but screen freezes. If Device ON but screen freezes then I would suggest you to perform a simple reboot by Battery pull and re-insert it after a min.

 

If it is completely dead, then pull out battery and plug device with charger ( ensure charger is of working condition) wait for 10 to 15 mins, you will get a NO battery sign, once you will No battery sign then insert Battery without un-plugging charger and wait for another 15 to 30 mins. This process may help you to boot up your device.

 

Good luck..

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