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Katatsumuri
Posts: 1
Registered: ‎10-19-2012
My Carrier: Vodacom

Blackberry Bold 9900 download problems

I have a Blackberry Bold 9900 & I'm having trouble downloading files from the internet. My BIS is activated. If I download a file it downloads very slowly & always get an error message. Everytime I download. Is there a problem with my phone or is the problem with my carrier.
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JSanders
Posts: 80,467
Likes: 22,310
Solutions: 5,747
Registered: ‎04-01-2008
My Carrier: Verizon

Re: Blackberry Bold 9900 download problems

  1. Open your Browser > Options > scroll to bottom to clear the history  and cache.
  2. Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
  3. Now after reboot, attempt a download again.




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