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New Contributor
DeannaLouise8
Posts: 3
Registered: ‎07-07-2013
My Device: Blackberry Bold 9900
My Carrier: O2

Blackberry Bold 9900 restarting

Hi, 

 

I was just wondering if anyone could help with the problem I'm having with my blackberry. I have been using it for around 12 months and it has now started restarting itself constantly once the battery gets down to about half way. It will then keep restarting again and again, until a point which it then has no battery and switches off.

 

Just wondered if anyone else has had this problem and I'd it's fixable? Any help appreciated.

 

Thanks in advance.

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Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: Blackberry Bold 9900 restarting


DeannaLouise8 wrote:

Hi, 

 

I was just wondering if anyone could help with the problem I'm having with my blackberry. I have been using it for around 12 months and it has now started restarting itself constantly once the battery gets down to about half way. It will then keep restarting again and again, until a point which it then has no battery and switches off.

 

Just wondered if anyone else has had this problem and I'd it's fixable? Any help appreciated.

 

Thanks in advance.


Hello DeannaLouise8,

 

Please perform hard reset by pulling your battery while you BlackBerry is ON and reinsert again.

 

If still occured, check your battery, maybe loose or something. Get a card, that is thin and put it on your battery and see what happens.Or you can borrow your friend's battery, check if its the same.

 

Thanks.



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New Contributor
DeannaLouise8
Posts: 3
Registered: ‎07-07-2013
My Device: Blackberry Bold 9900
My Carrier: O2

Re: Blackberry Bold 9900 restarting

Hi, thanks for reply, already tried all of the above except trying a different battery as I don't know anyone else with the same phone.
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Trusted Contributor
sheldonbk
Posts: 123
Registered: ‎08-09-2009
My Device: Q10, Z10, PlayBook 32

Re: Blackberry Bold 9900 restarting

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