04-10-2012 03:18 PM
Hey, my Bold 9900 wont turn on afrer the battery suddenly died it was at 20% then went straight to 4% so i dashed to get the charger now it wont turn on or show the red light which ive saw before if i plug it into the pc and hold the power key.
Does anyone know whats wrong with it? Im had it around 4 weeks old as its a refurb from o2.
04-16-2012 09:59 AM
Hello david891 and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having issues with your BlackBerry® Bold™ 9900 smartphone.
Remove the battery from your device and connect it to the wall charger. Insert the battery when you are connected to the charger (for at least a few hours) and check the LED.
Does the red LED remain solid? Does it blink? Does it not light up?
05-20-2012 11:40 AM
01-02-2013 02:18 PM
I am having a similar problem. The 9900 seems tohave died, even when I put in a charged battery from another unit. The red light comes on for 15 seconds at a time every once in a while.
My local provider said the unit has failed and that many blackberrys have similarly failed. Is this correct?