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BlackBerry® Bold™

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New Contributor
toepie786
Posts: 5
Registered: ‎01-13-2013
My Device: curve 9360
My Carrier: mtn
Accepted Solution

Blackberry Bold 9900

My phone is dead the battery runs down rapidly,I bought new battery but phone is still dead it doesn't even charge with new battery Please Help
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry Bold 9900


toepie786 wrote:
My phone is dead the battery runs down rapidly,I bought new battery but phone is still dead it doesn't even charge with new battery Please Help

Hi toepie786

 

 

                        Which device you have Bold 9900 or Curve 9360and on which you are having problem ,Please check your other post Blackberry Curve 9360

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New Contributor
toepie786
Posts: 5
Registered: ‎01-13-2013
My Device: curve 9360
My Carrier: mtn

Re: Blackberry Bold 9900

The 9900 bold is my wifes, please help, the very first problem she had was a empty battery sign with a big red X on it, so we assumed it was the battery, so we bought a new battery, but the phone still isn't going on! Please help
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New Contributor
toepie786
Posts: 5
Registered: ‎01-13-2013
My Device: curve 9360
My Carrier: mtn

Re: Blackberry Bold 9900

The 9900 bold is my wifes, please help, the very first problem she had was a empty battery sign with a big red X on it, so we assumed it was the battery, so we bought a new battery, but the phone still isn't going on
Please use plain text.
New Contributor
toepie786
Posts: 5
Registered: ‎01-13-2013
My Device: curve 9360
My Carrier: mtn

Re: Blackberry Bold 9900

 
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Elite II
prince2012
Posts: 7,960
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Blackberry Bold 9900

Hi toepie786

 

 

                        You have marked your post as Solved , Is it solved ? If not that then first make sure that your battery is fully charged then try those steps :

 

( Credit J Sanders

 

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

 

Additional Information :KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader

 

 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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New Member
charmescorpiso
Posts: 1
Registered: ‎03-29-2013
My Device: Blackberry bold 9900
My Carrier: Globe

Re: Blackberry Bold 9900

Hello. My bb bold 9900 runs out of battery charge making it shut down; when I charged and opened it, my phone requires a 'sign in' to blackberry id, I had so many attempts then it just buffered. And when I removed my sim card and opened it again, I was able to receive messages but cannot save those hence I wasn't able to read the messages fully. Please help me

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