11-27-2011 02:39 AM
11-30-2011 02:39 AM
11-30-2011 06:08 AM
This is most annoying, I have done everything written in every thread but my 9930 is still dead. My bb is only 2 months old. If someone from RIM is reading these threads i promise you that I am moving from this bb services shortly
Why cant rim fix it!!! I am currently in India and I have a verizon 9930 which bricked yesterday morning. One of the threads advises to install .503 of 9900. I have done that and still dont see the screen going beyond the second stage of 'Wait for Device Initialization'. The same thread advices to install .540 for unbrciking 9900. I will install this 0.540 on 9930 and see what happens....
12-01-2011 02:45 AM
My phone bricked after 3 weeks of use. Got a replacement today, we'll see how long it lasts. But RIM is clearly just decaying in quality and service. The minute Apple comes up with an effective messaging system similar to the BBM, game over.
12-04-2011 11:09 PM
12-12-2011 10:18 AM
I have had this happen to three 9930's from Verizon in the last month. RIM said that it's a software issue with Verizon because VZW adds their "special" software on top of what RIM does. Very frustrating that I cannot fix it as I'm the BB Admin for 500 users and typically can fix any problems. Can't believe that Verizon doesn't make this a TOP PRIORITY as my executives aren't patient when it comes to their BB being down.
12-12-2011 10:30 AM
The information you received from RIM is interesting -- but seems inconsistent with the information that RIM gave to CNBC about a month ago which discusses software problems with both the 9900 and the 9930, . That article, which you can find at http://www.cnbc.com/id/45362561, doesn't suggest that the problem with the 9900s and 9930s is limited to Verizon. Moreover, the 9900 is not CDMA (which is the Verizon system) but is GSM and is carried by T-Mobile.
12-12-2011 10:37 AM
you are SO right... when I talked to RIM thru my T-Support, they were quick to point to Verizon, even when I had three devices that have done the exact same thing. And VZW is quick to turn their head as well... very frustrating to support for sure.... grrrr