Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
Posts: 5
Registered: ‎10-12-2013
My Device: Blackberry Bold
Accepted Solution

Blackberry Bold playing elevator music by itself

Since yesterday, my Blackberry Bold has started playing elevator music by itself.  The only way that I can get it to stop is by making a phone call.  Does anyone have any ideas on how to stop this?

Forums Advisor I
Posts: 664
Registered: ‎08-31-2013
My Device: BlackBerry Z10 - BlackBerry Bold 9930 - BlackBerry Torch 9850 -

Re: Blackberry Bold playing elevator music by itself

Does this phone have any water damage? Even the slightest drop of water can ruin your phone, even steam can hurt your phone. Please list every thing that happend BEFORE this started happening. Ex. A hard fall, etc.
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.
Posts: 88,061
Likes: 23,489
Solutions: 6,064
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Bold playing elevator music by itself

That elevator music could be some notification you've set.

 

Have you recently received or listened to any text or MMS message from a friend with that same music?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 5
Registered: ‎10-12-2013
My Device: Blackberry Bold

Re: Blackberry Bold playing elevator music by itself

No water damage, falls or recent texts woith music..... It was just sitting on my desk yesterday when it starting playing the elevator music
Forums Advisor I
Posts: 664
Registered: ‎08-31-2013
My Device: BlackBerry Z10 - BlackBerry Bold 9930 - BlackBerry Torch 9850 -

Re: Blackberry Bold playing elevator music by itself

Did you download any new apps or even themes before this started happening?
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.
New Member
Posts: 5
Registered: ‎10-12-2013
My Device: Blackberry Bold

Re: Blackberry Bold playing elevator music by itself

No, nothing at all
Forums Advisor I
Posts: 664
Registered: ‎08-31-2013
My Device: BlackBerry Z10 - BlackBerry Bold 9930 - BlackBerry Torch 9850 -

Re: Blackberry Bold playing elevator music by itself

That's unusual, try reloading your software through blackberry desktop software
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.
New Member
Posts: 5
Registered: ‎10-12-2013
My Device: Blackberry Bold

Re: Blackberry Bold playing elevator music by itself

Okay, I'll give it a try

Forums Advisor I
Posts: 664
Registered: ‎08-31-2013
My Device: BlackBerry Z10 - BlackBerry Bold 9930 - BlackBerry Torch 9850 -

Re: Blackberry Bold playing elevator music by itself

Is it a 9930 or 9900?
1. If a post has helped you, show your appreciation by clicking Like at the bottom of the message box.
2. If a post has solved your question, please click ''accept as solution'' to verify your question has been solved.
Posts: 88,061
Likes: 23,489
Solutions: 6,064
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Bold playing elevator music by itself

I highly doubt it's water or physical damage. Could be.. just not something I've seen.

 

My best guess is a notification of some sort has been set to music.

 

And my next question would what is the music? Can you look on your Bold > Music and find the same music file?

Or, try this,,.. from the homescreen of your BlackBerry, press and hold the Menu key for about two seconds until the app switcher bar appears. Tell me ALL of the icons in the ribbon there...

  1. Home
  2. Phone
  3. Browser
  4. BBM
  5. ... what else?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code