07-16-2013 05:11 AM
Hi I am using Blackberry 9790 for testing my application.
In a Browser if I enter a specific url( which is not exposable and need to authenticate) It is saying that
"401 - Unauthorized : Access is denied" If I enter same url in android phone it is asking for authentication.
Please somebody help me why its not asking in the BB phone/simulator, do I need to set some settings?
and is it taking some default settings?
07-16-2013 05:27 AM
Please read this Knowledge base related to the error you're getting :
KB10971 : "Error 401: Unauthorized Access" appears when an attempt is made to browse to a secure website
07-30-2013 09:42 AM
Hi Thankyou for sharing KB,
I am getting the same response(401: Unauthorized Access) trying with BIS, not with BES.
it leads many doubts for me
is BIS not handling the 'http Authentication' ? if not can't we open secure authenticated url in Blackberry phone?
can we handle that locally in the device?
Please help me to understand this.
07-30-2013 11:16 AM
Hi there ,
So you're a BIS user , but you said you're using it for some application tests , Are you getting the same error message for most url you try to visit or it appear with specific websites ?
Can you try those steps :
1- Register your Handheld .
2- Resend your Service Book
3- Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back
Try it and let us know in detail about your progress or any error messages if you recieve .
07-31-2013 07:26 AM
I did both the steps and still I am getting the same response(401 - Unauthorized Access is denied due to invalid credentials) when I am trying to connect the authenticated url.