09-07-2013 06:58 PM
I ended up deleting the BBID. In the one thing you sent me, it did say if your ID is not confirmed a way yo get rid of it is from the original email. just so happens the original email from 8 months ago had not been deleted. So I selected to delete the ID, then we set it up as a new ID. All is working now.
09-07-2013 07:15 PM