Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
davcolpitts
Posts: 6
Registered: ‎09-05-2013
My Device: Blackberry 9900

Re: Blackberry ID issue on New Bold.

I ended up deleting the BBID. In the one thing you sent me, it did say if your ID is not confirmed a way yo get rid of it is from the original email. just so happens the original email from 8 months ago had not been deleted. So I selected to delete the ID, then we set it up as a new ID. All is working now.

Hall of Famer II
sdgardne
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Blackberry ID issue on New Bold.

Excellent! Indeed that is one of the recovery methods available, and I'm glad it worked for your situation. Cheers!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code