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BlackBerry® Bold™

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supert56
Posts: 1
Registered: ‎10-04-2012
My Carrier: Orange UK

Blackberry ID not accepting PIN

Hi,

 

I recently changed the password to one of my email accounts after the account was hacked. This resulted in me no longer receiving emails to my blackberry because, as you would imagine, it didn't have the correct password stored.

 

The issue I am having is that my Blackberry ID is continually rejecting my password despite it definitely being correct and so I am unable to change the blackberry's registered password for my email account.

 

I have tried everything I can possibly think of to fix this including full reboots (taking the sim and battery out) etc but still can't seem to fix this.

 

Is there a way for me to update this information online somewhere to save me the hassle of fixing the blackberry? Alternatively how can I fix the blackberry? 

 

Thanks,

Tom

 

Please use plain text.
Elite I
BillJ
Posts: 6,568
Registered: ‎01-05-2009
My Carrier: Rogers

Re: Blackberry ID not accepting PIN

From your phone's browser, type www.blackberry.com/integrate and follow the prompts.


I hope that helps you. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.
My Z10 was furnished by BlackBerry but all opinions are my own.


Please use plain text.