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New Member
Posts: 1
Registered: ‎12-16-2012
My Device: Blackberry Bold 9900

Blackberry ID wont log in!

[ Edited ]

I have blackberry bold 9900, I've had it for a year now but all of a sudden my blackberry I'd won't let me log in, it give me the message "unable to log in tot your blackberry ID account " I've reset my password several times and its still not working. Any ideas? 

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Blackberry ID wont log in!

Hi Caza29

 

 

Welcome to BlackBerry Support Forums

 

 

Please Check this Knowledge Base Article and follow all suggestion throughly :

 

KB28212  : "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7.

 

But before trying all steps do your backup  because as a last resort you may have to take some drastic step .

 

Prince

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