12-16-2012 10:56 AM - edited 12-16-2012 10:59 AM
I have blackberry bold 9900, I've had it for a year now but all of a sudden my blackberry I'd won't let me log in, it give me the message "unable to log in tot your blackberry ID account " I've reset my password several times and its still not working. Any ideas?
12-16-2012 11:04 AM
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Please Check this Knowledge Base Article and follow all suggestion throughly :
KB28212 : "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7.
But before trying all steps do your backup because as a last resort you may have to take some drastic step .
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