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BlackBerry® Bold™

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New Member
Posts: 2
Registered: ‎07-01-2013
My Device: bold 9900
My Carrier: du

Blackberry Messenger has been blocked

Hi 

I recently purchased Bold 9900 which is UK version I am trying to use it in Dubai as I installed the sim and activated my BB social service plan and I am able to use BB messenger and Gtalk, when I am trying to login yahoo messenger it is saying blackberry messenger has been blocked and also my browser has been blocked . Please help me on this 

 

Thanks in advance

Developer
Posts: 107
Registered: ‎06-12-2012
My Device: Dev Alpha C, Playbook
My Carrier: Loop

Re: Blackberry Messenger has been blocked

Not sure but do check if there is any sort of ban by the operator for that service.
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New Member
Posts: 2
Registered: ‎07-01-2013
My Device: bold 9900
My Carrier: du

Re: Blackberry Messenger has been blocked

Thanks for the response, I hope there is no such blocking by the operator as i have used the same service on my curve 9360 

Developer
Posts: 107
Registered: ‎06-12-2012
My Device: Dev Alpha C, Playbook
My Carrier: Loop

Re: Blackberry Messenger has been blocked

hmm, then probably some experts from BB could give some clarification on this.
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feel free to press the like button on the right side to thank the user that helped you.
please mark posts as solved if you found a solution.
New Member
Posts: 1
Registered: ‎01-07-2015
My Device: 9900
My Carrier: etisalat

Re: Blackberry Messenger has been blocked

Please what do I do, I can't access my email or even delete it. It keeps saying "your device encountered a problem with this application server", I go to my bbm, and it tells me "blackberry messenger has been blocked". What do I do please?
New Contributor
Posts: 2
Registered: ‎01-08-2015
My Device: bold 9900
My Carrier: wind

Re: Blackberry Messenger has been blocked

Hello, unfortunately I am having the same problem since yesterday - I put in a different (Thai) SIM in my phone which did not work, got my old SIM back in the phone, and now it does not work any more. I can use services like the browser or whatzzup but do not get any emails any more... I am in Thailand right now and don't know how to solve this with my Italian Sim card...

Forums Veteran I
Posts: 2,038
Registered: ‎07-08-2013
My Device: Passport/ Curve 9320

Re: Blackberry Messenger has been blocked

When you receive errors like "the browser has been blocked" or "the camera has been blocked", this is more likely because of Parental Controls. 

Kindly check this: 

  • Go to Options (the one with the wrench icon)
  • Choose Security>Parental Controls.
  • Kindly check if Parental Controls is Enabled,
  • If it is enabled, see if  "BBM" or any other apps are NOT Checked
  • Uncheck the "Enable" option to fully disable Parental Controls, you will be prompted to enter a 4-digit password. You should know this pasword to be able to perform this task.
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