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BlackBerry® Bold™

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New Contributor
Posts: 2
Registered: ‎08-23-2012
My Device: Bold 9780

Blackberry Protect not backing up

Hi  im trying to back up my Blackberry 9780 through the Phone on the Wi Fi option but it doesnt allow me tried to do it through the blackberry protect website also but this message is displayed "Remote admin commands are not available on archived devices" can someone please help me out i want to back up my device