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BlackBerry® Bold™

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New Contributor
Posts: 8
Registered: ‎11-06-2013
My Device: 9790
My Carrier: AIS

Re: Blackberry Protect problem! Urgent!!!!!

No. I use same device, but different sim card. 

 

Strange enough, 16 sept i was not in country A, but the back up is associated with old sim card number.

 

and now, how can i change the BB protect to associate with my current phone number? 

 

I removed sim, restart device, pull battery. that old number still with BB protect. What the ????

New Contributor
Posts: 8
Registered: ‎11-06-2013
My Device: 9790
My Carrier: AIS

Re: Blackberry Protect problem! Urgent!!!!!

No. I am using same device but different sim card. As i travel 2 different countries quite frequent. 

 

Strange enough, 16 sept i was not in Country A, but the back up is associated with country A sim card.

 

and now, my question is how can i make this BB protect to associate with current sim card??? i am wondering whether my latest back up is with my current sim card phone number or not. 

 

I changed sim, replaced back, pull battery, restart, reinstall BB protect. that F phone number is still with BB protect.... Now, the only thing i request, how can i change that phone number?

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New Contributor
Posts: 8
Registered: ‎11-06-2013
My Device: 9790
My Carrier: AIS

Re: Blackberry Protect problem! Urgent!!!!!

no one able to solve this problem?????