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BlackBerry® Bold™

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New Member
Posts: 1
Registered: ‎08-13-2014
My Device: Bold 9900
My Carrier: Vodafone

Blackberry Protect!

Hello,

 

I had a problem with my blackbeery bold 9900, i've dropped in water and i would like that if it's possible a email contact from blackberry support if it's possible that can if they convert my backup phone numbers to an excel or other format because i really need some phone numbers.

 

 

Thank you!

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: Blackberry Protect!

You can only access data from BlackBerry Protect from a BlackBerry phone. Nobody will convert it to other formats. Get another BlackBerry, sign in to it with the BB ID used to create the Protect backup and you can then access the information from the new BlackBerry phone.

 

 

Cheers.  Smiley Happy


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