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BlackBerry® Bold™

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New Contributor
Posts: 3
Registered: ‎12-22-2009
My Device: Bold 9000
My Carrier: AT&T
Accepted Solution

Blackberry Server Error

[ Edited ]

Hi, 

 

I am having difficulties with my Bold right now. I looked through all of the settings, ran a Diagnostics test and one of the tests were if it were connected to Blackberry in which mine said No. 

 

BlackBerry Registration: Yes

Connected to BlackBerry: No

BlackBerry PIN-PIN: No

 

My BBM doesn't work nor does my appworld. 

 

Does anyone have any idea's as to why? A friend of mine just sent me a text saying hers is doing the same thing. 

 

I first noticed it when I tried to send a BBM text out to a friend and instead of getting a delivery/read report, I received nothing back. 

New Contributor
Posts: 3
Registered: ‎12-22-2009
My Device: Not Specified

Re: Blackberry Server Error

[ Edited ]

Having the same problem and getting the same diagnostics.

Regular Contributor
Posts: 58
Registered: ‎05-14-2009
My Device: Not Specified

Re: Blackberry Server Error

Just realized I have not been receiving email on berry that has reached my computer.  Must have been going on about 2 1/2 hrs.

New Contributor
Posts: 3
Registered: ‎12-22-2009
My Device: Curve 8900
My Carrier: AT&T

Re: Blackberry Server Error

Just went through a deal with an AT&T technician. Evidently RIM and AT&T are having a problem with the Blackberry Network and it affects email, internet browser (and related apps) and Blackberry Messenger. MediaNet (and related apps) work on the AT&T network. No timetable for a fix, but they are working on it.

Hall of Famer II
Posts: 51,954
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Server Error

FYI -- its beyond ATT...VZW as well. It may be a central RIM issue...like happened last week. Stay tuned...




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 50
Registered: ‎03-07-2009
My Device: Bold 9000

Re: Blackberry Server Error

Same Issues on Rogers with 9000

 

No data since approx 6-7pm

 

Tried reboots etc... nothing works

 

Will post when data is live again.

New Contributor
Posts: 3
Registered: ‎12-22-2009
My Device: Not Specified

Re: Blackberry Server Error

Well, whatever it is, it's affecting Telus as well.

New Member
Posts: 1
Registered: ‎12-22-2009
My Device: Not Specified

Re: Blackberry Server Error

I seem to be having problems with our BES as well (no sending/receiving email... no web browsing).  I assume that this is related.

Hall of Famer II
Posts: 51,954
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Blackberry Server Error

Yes...it seems to be all data-related services on all carriers. We are even seeing that 1XEV and EDGE are showing 1xev and edge...a very bad sign. Worse than last week.




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Regular Contributor
Posts: 50
Registered: ‎03-07-2009
My Device: Bold 9000

Re: Blackberry Server Error

[ Edited ]