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Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry Tech number

[ Edited ]

Hi,

Here is the full story of what happened to user Catfish from the original thread.

http://supportforums.blackberry.com/rim/board/message?board.id=Bold&message.id=12268#M12268

 

Please refrain from double posting your problem.

 

If as suggested your carrier cannot help you then use the following link for Technical support at RIM.

Thanks,

 

Bifocals


http://na.blackberry.com/eng/support/programs/technical.jsp#tab_ddetail_subtab_incident

 

Message Edited by Bifocals on 02-02-2009 03:09 PM
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Contributor
Posts: 23
Registered: ‎01-16-2009
My Device: Not Specified

Re: Blackberry Tech number

Yes, after spending two hours between ATT and BB Tech support, they finally said that there was an outage in South Texas where I am. If the first two tech people had been informed of this I would have been resolved much faster.

 

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Blackberry Tech number

Cool!
Please resolve the thread so others can find your answer faster.
Thanks,

Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Highlighted
Posts: 90,629
Likes: 23,980
Solutions: 6,170
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Blackberry Tech number


catfsh wrote:

Yes, after spending two hours between ATT and BB Tech support, they finally said that there was an outage in South Texas where I am. If the first two tech people had been informed of this I would have been resolved much faster.

 


heh, so it is your carrier you have the issue with, primarily... 

 

The device rocks.




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